Refund Policy

Thanks for shopping at factoryfutsal.
If you are not entirely satisfied with your purchase, we're here to help.

Exchange
For a size exchange, return the shoes in their original condition within 10 days of purchase. Exchanges are subject to availability, and terms and conditions apply.

Can exchange if model & sizes available.

For goods order with "ID PRINTING" are not allowed for return & exchange.

Returns & Refunds
Once you have received your item, returnable & refund are not available.

May check the exchange term and condition for any requirement.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. For new shipping costs will be fully responsible on customer.

Contact Us
If you have any questions on how to return your item to us, contact us +6011 1076 9565